Conveniently located near most everything in the old part of George Town. The lady running the place is very friendly and super helpful. Anything you could ask for she would try and help you. The Coffee Atellier felt like home away from home. We loved it so much that we spent way more time hanging in our room than we normally would on vacation. We were so sad to leave, the hotel felt like a destination itself. Our room was Incredibly spacious with beautiful interiors. We had an outdoor bathroom area connected directly to the bedroom, but didn't have any issues with mosquitoes or any other bugs for that matter. The food was excellent and presented in a very pleasant setting and manner. Everything excellent! I saw other reviewers complained about noise, but we heard nothing. Next time we visit Penang we will be sure to stay here again.